OUTsurance Call Centre Learnership 2026 (12 Months)
Are you an unemployed South African youth looking to start a career in the insurance industry? The OUTsurance Call Centre Learnership offers a structured 12-month workplace learning programme that combines practical work experience with formal learning.
This learnership is designed for young people who are passionate about customer service, communication, and building a career in financial services and insurance. Successful candidates will gain valuable workplace exposure while receiving a monthly stipend during the programme.
Opportunity Overview
- Company: OUTsurance
- Programme: Call Centre Learnership
- Duration: 12 Months
- Location: Centurion, Gauteng
- Industry: Insurance & Financial Services
- Employment Type: Fixed-Term Learnership Agreement
- Monthly Stipend: Yes (Amount not disclosed)
- Work Experience Required: No
- Closing Date: Not specified – Apply as soon as possible.
Eligibility Requirements
Applicants must:
- Be a South African citizen.
- Be between 18 and 35 years old.
- Have completed Matric (Grade 12).
- Have basic computer literacy (MS Office).
- Have strong communication and interpersonal skills.
- Be unemployed for the previous six months.
- Not have previously participated in an INSETA Learnership.
- A Bachelor’s Degree or equivalent NQF qualification is beneficial but not compulsory for some intakes.
Stipend / Salary Details
Participants will receive a monthly stipend throughout the 12-month learnership. However, OUTsurance has not disclosed the stipend amount in the official vacancy advertisement.
Related Opportunity
MQA Learnerships 2026: R3,500+ Monthly Stipend Opportunities in Mining Sector Revealed
Required Documents Checklist
Prepare the following documents before applying:
- Updated CV
- Certified South African ID copy
- Certified Matric certificate
- Certified tertiary qualification (if applicable)
- Academic transcript (if applicable)
- Supporting certificates
How to Apply
- Visit the official OUTsurance careers application page.
- Search for the Call Centre Learnership (12 Months) vacancy.
- Complete the online application form.
- Upload all required supporting documents.
- Review your application carefully.
- Submit your application.
- Monitor your email and phone for updates regarding shortlisting and interviews.
Closing Date
Closing Date: Not specified.
Applications may close once sufficient applications have been received, so early submission is strongly recommended.
Related Opportunity
Youthscope
Frequently Asked Questions
Who can apply?
South African citizens aged 18–35 who meet the programme requirements.
Is previous work experience required?
No. This programme is specifically designed for unemployed individuals seeking workplace experience.
Where is the learnership based?
Centurion, Gauteng.
How long is the programme?
The learnership runs for 12 months.
Will participants receive a stipend?
Yes. A monthly stipend is provided, although the amount has not been published by OUTsurance.
Career Pathways After Completion
Completing this learnership can open opportunities such as:
- Call Centre Agent
- Customer Service Consultant
- Claims Administrator
- Insurance Consultant
- Client Services Representative
- Contact Centre Advisor
- Sales Consultant
- Financial Services Administrator
Expert Guidance (E-E-A-T – Mbalizuke Nkosi)
Mbalizuke Nkosi advises applicants to tailor their CV to highlight communication skills, computer literacy, teamwork, customer service experience (including volunteer work), and a willingness to learn. Since OUTsurance values professionalism, adaptability, and customer focus, candidates should prepare for interviews by demonstrating confidence, excellent communication, and a genuine interest in the insurance industry.
Disclaimer
This article is published for informational purposes only to help South Africans discover education, learnership, and employment opportunities. We are not affiliated with OUTsurance or the recruiting organisation. Programme details, eligibility requirements, stipend information, and closing dates may change without notice. Applicants should verify all information and submit applications through the official OUTsurance careers portal before applying.
Mbalizuke Nkosi is the editorial voice behind YouthScope.co.za, a South African youth-focused platform dedicated to providing reliable information on opportunities, education, and career development. The platform serves students, graduates, job seekers, and young professionals by delivering accurate, timely, and easy-to-understand content.
Through informative and professionally curated content, YouthScope.co.za aims to equip young people with the knowledge and resources needed to make informed decisions about their education and future careers.
For inquiries or support, please contact admin@youthscope.co.za.