Department of Employment and Labour

128 Government Jobs Open – UIF Client Service Officer Posts (Grade 12, No Experience Needed) Salary: R269 499 per year

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South Africans looking for entry-level government jobs now have a major opportunity.

The Department of Employment and Labour is recruiting 128 Client Service Officer: UIF positions across multiple Labour Centres and satellite offices in KwaZulu-Natal.

These government jobs require only Grade 12 and no previous work experience, making them ideal for job seekers entering the labour market.

📌 Applications close 27 March 2026.

Quick Job Overview

  • Employer: Department of Employment and Labour
  • Position: Client Service Officer – UIF
  • Number of Posts: 128
  • Salary: R269 499 per year
  • Location: KwaZulu-Natal, South Africa
  • Qualification: Grade 12
  • Experience: Not required
  • Reference: Post 09/76
  • Closing Date: 27 March 2026

Application deadlines:

  • Walk-in submissions: 16:00
  • Online/email applications: 23:59

Labour Centres Recruiting

The Department of Employment and Labour is hiring across several locations in KwaZulu-Natal.

Available Posts

  • Richards Bay Labour Centre – 2 posts
  • Eshowe Satellite Office – 12 posts
  • Empangeni Satellite Office – 12 posts
  • Ixopo Labour Centre – 12 posts
  • Bergville Satellite Office – 12 posts
  • Umzinto / Park Rynie Satellite Office – 12 posts
  • Pinetown Labour Centre – 10 posts
  • Hammarsdale Satellite Office – 12 posts
  • Vryheid Labour Centre – 2 posts
  • Pongola Satellite Office – 10 posts
  • Emadlangeni Satellite Office – 12 posts
  • Stanger Labour Centre – 2 posts
  • Umzimkhulu Satellite Office – 12 posts
  • Bridge City Satellite Office – 4 posts
  • Ladysmith Labour Centre – 1 post

Minimum Requirements

To apply for the Client Service Officer: UIF job, candidates must have:

  • Grade 12 (Matric)
  • No work experience required

Applicants should also have knowledge of:

  • Unemployment Insurance Act and Regulations
  • Unemployment Insurance Contributions Act
  • Public Financial Management Act (PFMA)
  • Protection of Personal Information Act (POPIA)
  • Treasury regulations
  • Batho Pele principles
  • Departmental UIF policies and procedures

Skills Required

Successful candidates should demonstrate the following abilities:

  • Interviewing and listening skills
  • Good verbal and written communication
  • Computer literacy
  • Customer service and interpersonal skills
  • Conflict management
  • Time management
  • Analytical thinking
  • Telephone etiquette

Training on operational systems will be provided during the job.

Useful YouthScope Links:

Job Responsibilities

Selected candidates will perform several important administrative functions related to the Unemployment Insurance Fund (UIF).

Key duties include:

  • Screening clients for UIF services
  • Processing UIF benefit applications
  • Registering payment continuation forms
  • Handling public enquiries
  • Performing administrative tasks related to UIF claims

These roles help ensure unemployed workers receive their UIF benefits efficiently.

Documents Required

Applicants must submit the following documents:

📌 For email applications, all documents must be combined into a single PDF file.

Your email subject line must include:

  • Job title
  • Correct reference number
Department of Employment and Labour

How to Apply

Applications can be submitted by email, post, or hand delivery depending on the centre.

Applicants must use the correct email address and reference number for the Labour Centre they are applying to.

Examples include:

Candidates applying to other centres must ensure they use the correct application email listed in the vacancy notice.

⚠️ Important Application Notes

The Department of Employment and Labour will fill these posts in line with its Employment Equity Plan.

Applicants must ensure that:

  • The correct reference number is used
  • The correct job title is included
  • The correct email address is used

Incorrect applications may not be considered.

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