Department of Employment and Labour: 45 Client Service Officer Vacancies 2026

Department of Employment and Labour: 45 Client Service Officer Vacancies 2026

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Overview of the Client Service Officer Vacancies

The Department of Employment and Labour is hiring 45 Client Service Officers (Assessors) across the Eastern Cape for 2026. These are permanent government positions requiring only a Grade 12. No prior experience is necessary, making this an ideal opportunity for youth entering public service.

Salary: R269 499 per annum (Level 06)

Closing Date: 27 February 2026

What Does a Client Service Officer Do?

Client Service Officers are the frontline staff assisting members of the public with Unemployment Insurance Fund (UIF) applications and labour-related services.

Key responsibilities include:

  • Receiving and assessing clients
  • Processing UIF applications
  • Verifying documents and information
  • Capturing data on systems
  • Registering payment continuation forms
  • Handling client queries and providing guidance
  • Maintaining accurate records

Locations Across Eastern Cape

These 45 vacancies are spread across labour centres and satellite offices:

  • Butterworth: Centane, Idutywa, Ngamakwe, Tsomo, Willowavale
  • Cradock: Cradock, Somerset East
  • East London: EL IDZ
  • eMaxesibeni: Matatiele, Mount Frere, Ntabankulu
  • Fort Beaufort: Adelaide
  • Graaf-Reinet: Graaf-Reinet, Middelburg, Willowmore
  • Kariega: Joubertina, Louterwater, Misgund, Hankey, Patensie, Jeffreysbay, Humansdorp
  • Komani: Komani, Cala, Cofimvaba, Lady Frere, Whittlesea
  • Lusikisiki: Bizana, Flagstaff, Port St Johns
  • Makhanda: Makhanda, Port Alfred
  • Maletswai: Maletswai, Sterkspruit
  • Mdantsane: Berlin
  • Mthatha: Mthatha, Mganduli, Libode, Nqeleni
  • Nqanqarhu: Elliot, Mount Fletcher, Ugie
  • Qonce: Stutterheim, Peddie

Who Should Apply

This is an entry-level role, suitable for candidates who:

  • Have a Grade 12 / Senior Certificate
  • Communicate well with diverse clients
  • Are comfortable with computers
  • Pay attention to detail and manage time effectively
  • Have a customer-focused attitude
  • Are willing to learn new systems and procedures

QUICK LINKS:

Benefits of the Role

  • Permanent government employment with career growth
  • Hands-on experience in public service and client management
  • Knowledge of UIF processes and labour legislation
  • Skills in assessment, data capture, and administration
  • Opportunities to advance within the Department of Employment and Labour

Application Process

How to Apply:

  • By Post:
    Chief Director: Provincial Operations
    PO Box 872, Cape Town, 8000
  • Hand Delivery:
    Department of Employment and Labour
    No.9 Long Street, Cnr Riebeeck and Long Street, Cape Town
  • By Email:
    All Eastern Cape centres: WCJobs-BEA@LABOUR.gov.za
    Attention: Sub-directorate: Human Resources Management, Western Cape

Required Documents:

Application Tips:

  • Submit Z83 and CV as one PDF
  • Include the correct job title and reference number in the email subject
  • Only shortlisted candidates will be asked for certified copies of documents

After You Apply

Shortlisted candidates will go through:

  • Practical exercises
  • Integrity assessments
  • Personnel suitability checks (criminal record, citizenship, credit, qualifications, employment history)

The department will only contact shortlisted applicants. If no feedback is received within 8 weeks after the closing date, consider your application unsuccessful.

Important Notes

  • No prior experience required
  • Permanent positions across multiple locations
  • Equal opportunity employer guided by Employment Equity Plan
  • Closing Date: 27 February 2026

This is one of the largest entry-level government recruitment drives in the Eastern Cape. If you have a Grade 12 and want a career in public service, apply now!

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