Momentum Contact Centre Learnership Programme 2026 Opens Career Opportunity in Health Insurance Sector

Young South Africans living in Bellville, Western Cape, now have a valuable chance to begin a career in the health insurance and customer service industry through the Momentum Contact Centre Learnership Programme 2026.

Momentum Health, part of the Momentum Metropolitan Group, is offering a 12-month paid learnership that combines practical workplace experience with a nationally recognised qualification.

Successful candidates will work toward an Occupational Certificate: Health Care Benefits Advisor (NQF Level 5) — a qualification respected across medical aid schemes, insurance providers, administrators, and contact centres.

Applications close on 23 April 2026.

Quick Overview

Programme Details

  • Programme Name: Momentum Contact Centre Learnership Programme 2026
  • Reference Number: MMH260409-1
  • Company: Momentum Health
  • Qualification Outcome: Occupational Certificate – Health Care Benefits Advisor (NQF Level 5)
  • Duration: 12 Months
  • Start Date: 01 June 2026
  • End Date: 31 May 2027
  • Location: Bellville, Western Cape
  • Closing Date: 23 April 2026

Why This Learnership Matters

Many matriculants struggle to enter the job market because employers ask for experience.

This learnership helps solve that challenge by combining:

  • Classroom-based training
  • Hands-on workplace experience
  • Real customer service exposure
  • Industry-relevant assessments
  • Recognised qualification

By the end of the programme, learners leave with both skills and practical experience.

Minimum Requirements

Applicants must meet all of the following criteria:

Education Requirements

  • Grade 12 (Matric)
  • Mathematics: Minimum 40%
    OR
  • Mathematical Literacy: Minimum 60%
  • English plus one additional South African language: Minimum 50%

Personal Requirements

  • South African citizen
  • Aged 18 to 30 years
  • Currently unemployed
  • Not studying full-time or part-time
  • Must not have completed the same learnership before
  • Available for the full 12 months
  • Able to travel independently to Bellville

Added Advantage

  • Basic computer literacy
  • Familiarity with email, MS Word, and office systems

Inclusivity

Persons with disabilities are strongly encouraged to apply.

Documents Required

Applicants must upload:

  • Certified copy of South African ID
  • Certified copy of Matric certificate

Important:

Documents must be certified within the last 3 months and clearly readable.

Duties During the Learnership

Learners will actively participate in both training and workplace tasks.

Responsibilities include:

  • Attending classroom sessions
  • Completing practical workplace training
  • Learning Momentum Health products and systems
  • Assisting with client queries under supervision
  • Completing logbooks
  • Building a Portfolio of Evidence (PoE)
  • Completing assessments
  • Writing and passing the EISA examination
  • Maintaining professional workplace conduct

This is a structured professional development programme, not casual training.

Skills Momentum Is Looking For

Momentum values more than academic marks.

Strong candidates usually demonstrate:

  • Attention to detail
  • Good communication skills
  • Problem-solving ability
  • Teamwork and collaboration
  • Ability to work under pressure
  • Customer-focused attitude
  • Self-discipline and responsibility

These skills are useful across many industries.

You can also Check:

Career Opportunities After Completion

This qualification can support future roles such as:

  • Contact Centre Agent
  • Health Care Benefits Advisor
  • Client Service Consultant
  • Medical Scheme Administrator
  • Claims Administrator
  • Customer Experience Consultant

With experience, learners may later move into:

  • Team leadership
  • Quality assurance
  • Operations support
  • Training roles

Important Clarification

The source content mentions Gauteng and Centurion in one FAQ section, but the official programme details list Bellville, Western Cape as the location. Applicants should rely on the official programme listing and confirm location details when applying.

How to Apply

Applications must be submitted through Momentum’s official recruitment process before the deadline.

APPLY FOR THE MOMENTUM CONTACT CENTRE LEARNERSHIP PROGRAMME 2026 HERE

Closing Date:

23 April 2026

Because learnership opportunities often receive high application volumes, early submission is strongly recommended.

Final Thoughts

The Momentum Contact Centre Learnership Programme 2026 is a strong opportunity for unemployed youth in Bellville who want to enter the medical aid, insurance, and customer service industry.

With a recognised qualification, workplace experience, and potential long-term career growth, this programme could be the first step toward a stable professional future.

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