South African graduates looking to gain workplace experience in customer service can apply for the Old Mutual Multiskilled Consultant Graduate Internship Programme 2026/2027 in Cape Town.
The opportunity is aimed at graduates who want to start their careers in a Multiskilled Consultant role, with responsibilities centred on customer experience, service, product support and resolving customer queries.
The current published opportunity information gives 22 September 2026 as the application closing date. The listed location is Cape Town, Western Cape.
Old Mutual Graduate Internship 2026/2027: Quick Overview
| Detail | Information |
|---|---|
| Organisation | Old Mutual |
| Programme | Multiskilled Consultant Graduate Internship |
| Programme year | 2026/2027 |
| Opportunity type | Graduate Internship |
| Position | Multiskilled Consultant |
| Location | Cape Town, Western Cape |
| Target applicants | Graduates |
| Minimum education | Grade 12 / Matric and a Degree |
| Application method | Online |
| Closing date | 22 September 2026 |
| Stipend / salary | Not specified in the available information |
The listing describes the position as an opportunity for graduates to start their careers as Multiskilled Consultants at Old Mutual.
What Does a Multiskilled Consultant Do?
The role involves providing customer-focused service across different customer touchpoints.
According to the published opportunity information, successful candidates may be responsible for:
- Providing professional and customer-focused service.
- Supporting customers across different products, services and communication channels.
- Understanding customer needs and recommending appropriate products, services or solutions.
- Managing customer cases and queries through to resolution.
- Building customer relationships and supporting customer retention.
- Identifying recurring customer issues and possible service improvements.
- Maintaining accuracy, quality and professionalism when dealing with customers.
- Completing administrative and operational activities.
- Working with internal teams, business partners and service providers to resolve customer queries.
- Meeting individual and team service, quality and productivity targets.
- Following regulatory requirements, company policies and risk-management practices.
- Keeping up to date with products, processes and regulatory requirements.
- Helping customers use self-service and digital platforms.
- Recording customer feedback and trends.
- Participating in team meetings, coaching and knowledge-sharing activities.
This means the internship is not limited to one type of customer interaction. The advertised responsibilities cover customer service, administration, product support, digital channels and internal collaboration.
Who Can Apply for the Old Mutual Graduate Internship?
The published requirements state that applicants should have:
- Grade 12 / Matric.
- A Degree.
- Excellent verbal and written communication skills.
- The ability to work under pressure.
- The ability to work effectively as part of a team.
- Good judgement and problem-solving skills.
- Computer literacy, including Microsoft Office.
- Good typing skills.
- Knowledge of Old Mutual systems including BANCS, BIZAGI, Outlook and CMOS.
Applicants should carefully compare their qualifications and skills against the actual vacancy requirements before submitting an application.
Skills and Competencies
The advertised position identifies several competencies associated with the role:
- Client focus
- Gaining commitment
- Initiating action
- Ownership
- Technical knowledge
The listing also specifically identifies knowledge of Bancs, Bizagi and CMOS under technical knowledge.
Where Is the Internship Based?
The opportunity is listed in Cape Town, Western Cape, South Africa.
Applicants should consider the advertised location when deciding whether they can meet the requirements of the position.
Is the Old Mutual Internship Paid?
A specific salary or stipend amount is not specified in the available opportunity information reviewed for this article.
Youthscope therefore does not state a rand amount or describe the internship as offering a particular monthly stipend unless Old Mutual confirms that information.
Salary/Stipend: Not specified.
How to Apply for the Old Mutual Graduate Internship 2026/2027
Applications are submitted online through the Old Mutual careers recruitment process.
Before applying, graduates should:
- Review the Multiskilled Consultant vacancy carefully.
- Confirm that they meet the Matric and Degree requirements.
- Check that they have the communication, computer and other listed skills.
- Prepare an updated CV and relevant application information.
- Complete the online application accurately.
- Review the information before submitting.
- Submit the application before the 22 September 2026 closing date.
Official employer: Old Mutual
Applicants should use Old Mutual’s official careers platform rather than relying on third-party application links.
Old Mutual Internship Closing Date
The current published closing date is:
22 September 2026
The opportunity was listed on 18 September 2026, leaving only a short application window.
Graduates interested in the position should check the vacancy and complete their application before the stated deadline.
Why Graduates Should Read the Requirements Carefully
The position combines customer service with operational, administrative and digital responsibilities.
That makes the listed requirements particularly important. Applicants should not assume that having a Degree alone is sufficient because the published requirements also mention communication skills, computer literacy, typing ability, problem-solving and knowledge of specific Old Mutual systems.
The role also requires candidates to work with customers, internal teams and service providers, making communication and teamwork part of the advertised requirements.
Related Youthscope Graduate Opportunities
Graduates searching for additional internship opportunities can also explore:
- Momentum Internships and Learnerships 2026/2027 — opportunities across several business areas.
- Cubix Graduate Internships 2026/2027 — multiple graduate internship areas.
- PPS Investments Graduate Internships 2026 — opportunities across finance, HR, IT, data, marketing and other fields.
- MTPA Graduate Internship Programme 2026/2027 — graduate opportunities in conservation, geology and botany.
Frequently Asked Questions
When does the Old Mutual Graduate Internship close?
The current published closing date is 22 September 2026.
Where is the Old Mutual Multiskilled Consultant internship located?
The opportunity is listed in Cape Town, Western Cape, South Africa.
What qualification is required?
The published requirements list Grade 12 / Matric and a Degree.
What skills are required?
The listing mentions communication skills, the ability to work under pressure, teamwork, judgement and problem-solving, computer literacy, MS Office and good typing skills.
Is knowledge of Old Mutual systems required?
The published listing states that knowledge of BANCS, BIZAGI, Outlook and CMOS is imperative.
Is the salary or stipend disclosed?
No specific salary or stipend amount is disclosed in the opportunity information reviewed for this article.
How do I apply?
The opportunity is advertised as an online application through the Old Mutual careers process.
Final Reminder for Applicants
The Old Mutual Multiskilled Consultant Graduate Internship 2026/2027 is currently listed for Cape Town, with applications closing on 22 September 2026.
Graduates should carefully review the vacancy requirements, prepare their application information and submit through the appropriate Old Mutual recruitment channel before the deadline.
Closing date: 22 September 2026.
Opportunity Verification
Organisation: Old Mutual
Position: Multiskilled Consultant
Programme: Graduate Internship 2026/2027
Location: Cape Town, Western Cape
Minimum education listed: Grade 12 / Matric and Degree
Application method: Online
Closing date: 22 September 2026
Salary/Stipend: Not specified
Information checked: 19 September 2026
Author/Updated Information
Written by: Mbalizuke Nkosi
Published: 19 September 2026
Updated: 19 September 2026
Information checked: 19 September 2026
Mbalizuke Nkosi is the editorial voice behind YouthScope.co.za, a South African youth-focused platform dedicated to providing reliable information on opportunities, education, and career development. The platform serves students, graduates, job seekers, and young professionals by delivering accurate, timely, and easy-to-understand content.
Through informative and professionally curated content, YouthScope.co.za aims to equip young people with the knowledge and resources needed to make informed decisions about their education and future careers.
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